Questions you ask us

XIT is a proactive monitoring and maintenance service, modeled on the XDR approach used in cybersecurity. Instead of waiting for something to break, we continuously monitor your computer and catch small issues before they turn into a major failure. A regular computer service shows up only after the problem has already happened. We prevent the problem in advance.

The service is a great fit for freelancers, small businesses, and home users who don't have an in-house IT department — mainly people for whom the computer is a key work tool, such as accountants, consultants, offices, and contractors. People who want peace of mind and fewer technical interruptions.

We install a lightweight agent on your computer — a setup that takes just a few minutes. The agent runs in the background without disrupting your work, regularly scanning the state of your disk, memory, CPU, battery, updates, and backups. All the data is uploaded to our cloud, where we analyze it to understand what needs fixing before it breaks.

Pricing is simple and per computer: $5/month per computer for monitoring only, or $10/month per computer if you also want a human technician to handle issues for you. You can start with one computer and add more anytime. Your first check is completely free, with no commitment.

Installation is very simple. You download a small file, run it, and the process is done in about a minute. Our agent is extremely lightweight and doesn't hog resources — it's like a small Zoom-style app running in the background. It won't slow your computer down and definitely won't disrupt your day-to-day work.

Once every three months (that is, four times a year). The report is clear and written in plain language — not technical at all. It explains the current state of your computer, what's urgent to fix, what's worth replacing soon, and what can wait. Every recommendation comes with an explanation of why it matters.

A complete first check that includes: a review of the hard drive and available storage space, a RAM check, CPU load, battery health (on laptops), operating system updates, backup status, outdated or unnecessary software, basic security settings, and early signs of hardware problems. At the end you receive a full, clear report — with no commitment whatsoever.

Your data privacy is a world of its own to us. We don't copy files, we don't read documents, and we don't keep a history of your web browsing. The agent monitors only technical metadata: file sizes, file type (without opening them), and modification dates. Everything is encrypted on its way to our servers, and access is restricted to authorized staff only. We comply with GDPR and with privacy laws in Israel.

There's no rigid contract. You can cancel at any time with one month's notice — at least 30 days. Cancel easily, with no penalties or unused prepayments. Canceled the service? We remove the agent from your computer, and that's it.

Yes. All monitoring is done remotely through the cloud, so you can be anywhere in the country — from the north to the south. There's no need for an on-site visit, no need to come to your home or office. Everything is digital and remote.

We catch the problem early through monitoring, often before you even notice it yourself. In the quarterly report we'll tell you exactly what needs to be done. If it's something that needs urgent attention, we can get in touch by phone or WhatsApp to help with the first steps. For work that requires hands-on physical service, we can help connect you with a recommended technician.

Right now the service supports Windows (7 and above) and Mac (Monterey and above). Linux support is planned. If you use a different setup, get in touch so we can look into the options.

Antivirus is just one small part of what we review. XIT looks at the overall health of your computer — security, performance, storage, memory, updates, and backups. Every computer needs security, but it's even more important that the computer stays healthy for years — and that's what we do.

Yes, absolutely. You can start with one computer and add more at any time. The price updates according to the number of workstations in your plan, and installing on each new computer is just as easy.

Simply get in touch by phone, WhatsApp, or email — you'll find the details on this page. We'll have a quick chat, understand what you need, and send you the agent. Within 24 hours you'll receive a full report for free. If it's a good fit — we start right away. If not — there's no obligation at all.